Shipping Information
We are proud to partner with Australia Post to dispatch and deliver all of our orders.
Shipping Options
Standard Post
Standard post generally arrives within 3-5 business days in metro areas. See the table below for delivery times based on your city or region.
Express Post
The fastest shipping option for when you need your items urgently. Within most metro areas, express post will arrive next business day. See the table below for delivery times based on your location.
FREE Pick-up (Hobart TAS)
Pick up is available from our office Monday to Friday. We will email you when your order is ready for collection, and you have 30 days to pick up.
Collect your order from our offices during opening hours at 9/17 Dampier St, Warrane TAS 7018
Once your parcel has been dispatched from our warehouse or packaged up for pick-up, you'll be notified via email.
We are not responsible for any delays within the Australia Post network, if you find your parcel has been delayed or lost please contact Australia Post support.
Shipping Prices
Calculating your shipping price
We use live rates from Australia Post, so shipping charges are calculated at checkout based on weight and destination. Shipping starts at $7.16 for standard post to metro areas up to 500g, and is free on orders over $500 (metro postcodes only, standard post, transit cover extra).
Free shipping
Free standard shipping is available on orders over $500, being delivered to metro postcodes. Transit cover is additional.
Transit cover
We now offer transit cover on all deliveries. This is an additional cost and can be selected at check out. When you choose transit cover, we insure replacement or refund for items lost or damaged during shipment. Orders where transit cover is not purchased will not be insured.
Shipping Times (Guidelines)
| Destination | Standard Post | Express Post |
|---|---|---|
| Brisbane & Gold Coast metro | 2–3 business days | 1 business day |
| QLD regional | 2–7 business days | 1–2 business days |
| QLD far north & remote | 4–12 business days | 2–4 business days |
| Sydney metro | 2–4 business days | 1 business day |
| NSW other | 3–6 business days | 2–4 business days |
| Melbourne metro | 2–5 business days | 1 business day |
| VIC other | 2–6 business days | 1–3 business days |
| Perth metro | 5–8 business days | 1–2 business days |
| WA other | 7–11 business days | 3–6 business days |
| Adelaide metro | 4–7 business days | 1 business day |
| SA other | 3–6 business days | 2–4 business days |
| Tasmania | 4–8 business days | 1–4 business days |
| Canberra & ACT | 2–4 business days | 1 business day |
| Darwin | 4–8 business days | 3–4 business days |
| NT other | 7–14 business days | 4–5 business days |